Artificial intelligence at the service of the patient: Using ChatGPT to make medical reports easier to understand

Authors

  • Adéla Koťátková López Piñero Inter-university Institute for Science Studies at the Jaume I University in Castelló (Spain).
  • Manuel Miralles Hernández La Fe University and Polytechnic Hospital in Valencia (Spain).

DOI:

https://doi.org/10.7203/metode.15.28177

Keywords:

artificial intelligence, medical reporting, chatbots, patient understanding, doctor-patient communication

Abstract

In this article, we explore the potential of artificial intelligence (AI) tools to improve doctor-patient communication, particularly in the reinterpretation of medical reports. We explore the use of chatbots, such as ChatGPT, to adapt and simplify complex medical texts for patients. We highlight the benefits of AI in improving the readability of reports, with a pilot study demonstrating a 19–31% improvement in patient understanding. We also emphasise the need for human oversight, particularly to ensure the accuracy and confidentiality of clinical information. We mention future applications, including multilingual adaptation and tools to support the doctor-patient conversation.

Downloads

Download data is not yet available.

Author Biographies

Adéla Koťátková, López Piñero Inter-university Institute for Science Studies at the Jaume I University in Castelló (Spain).

Tenure-track 1 professor at the Department of European Languages and Cultures and researcher at the López Piñero Inter-university Institute for Science Studies at the Jaume I University in Castelló (Spain).

Manuel Miralles Hernández, La Fe University and Polytechnic Hospital in Valencia (Spain).

Head of the Angiology and Vascular Surgery Service at the La Fe University and Polytechnic Hospital in Valencia (Spain). He is also a professor at the Department of Surgery, Faculty of Medicine, University of Valencia.

References

Agencia Española de Protección de Datos (AEPD). (2020, February). Adecuación al RGPD de tratamientos que incorporan Inteligencia Artificial: Una introducción. https://www.aepd.es/documento/adecuacion-rgpd-ia.pdf

Cowen, L. (2023, 10 February). How artificial intelligence is driving changes in Radiology. Inside in Precision Medicine. https://www.insideprecisionmedicine.com/news-and-features/how-artificial-intelligence-is-driving-changes-in-radiology/

Delàs, J. (Coord.). (2005). Quaderns de la bona praxis. Informes clínics, eines de comunicació. Col·legi Oficial de Metges de Barcelona.[MOU1] 

DeSai, C., Janowiak, K., Secheli, B., Phelps, E., McDonald, S., Reed, G., & Blomkalns, A. (2021). Empowering patients: Simplifying discharge instructions. BMJ Open Quality, 10, e001419. https://doi.org/10.1136/bmjoq-2021-001419

Domènech-Bagaria, O., Estopà, R., & Vidal-Sabanés, L. (2020). La comprensió dels informes mèdics. Quaderns de la Fundació Dr. Antoni Esteve, 47, 28–45. https://raco.cat/index.php/QuadernsFDAE/article/view/395940

Dorado-Díaz, P. I., Sampedro-Gómez, J., Vicente-Palacios, V., & Sánchez, P. L. (2019). Aplicaciones de la inteligencia artificial en cardiología: El futuro ya está aquí. Revista Española de Cardiología, 72(12), 1065–1075. https://doi.org/10.1016/j.recesp.2019.05.016

Estopà, R., & Domènech-Bagaria, O. (2019). Diagnóstico del nivel de comprensión de informes médicos dirigidos a pacientes y familias afectados por una enfermedad rara. E-Aesla, 5, 109-118.

Giansanti, D. (2023). The chatbots are invading us: A map point on the evolution, applications, opportunities, and emerging problems in the health domain. Life, 13(5), 1130. https://doi.org/10.3390/life13051130

Gómez González, E. E., Priego Álvarez, H. R., & García, C. de la C. (2023). Empoderamiento y adherencia terapéutica en el adulto mayor: una revisión sistemática. Enfoque, 33(29), 46–63. https://doi.org/10.48204/j.enfoque.v33n29.a3959

Hamet, P., & Tremblay, J. (2017). Artificial intelligence in medicine. Metabolism, 69, S36–S40. https://doi.org/10.1016/j.metabol.2017.01.011

La Fe Hospital (2023, 10 October). La Fe reescribe con inteligencia artificial informes de alta médica para hacerlos más comprensibles [Press release]. http://www.lafe.san.gva.es/ca/home/-/asset_publisher/Gv2P/content/la-fe-reescribe-con-inteligencia-artificial-informes-de-alta-medica-para-hacerlos-mas-comprensibles/maximized

Mediavilla, D. (2023, 13 July). La inteligencia artificial acierta como médicos de élite en algunas cuestiones de salud. El País. https://elpais.com/salud-y-bienestar/2023-07-13/la-inteligencia-artificial-acierta-como-medicos-de-elite-en-algunas-cuestiones-de-salud.html

Navarro, F. A. (2022, 21 December). Inteligencia artificial lingüística (y II): Comunicación médico-paciente a través de ChatGPT. Diario Médico. https://www.diariomedico.com/opinion/fernando-navarro/inteligencia-artificial-linguistica-y-ii-comunicacion-medico-paciente-traves-de-chatgpt.html

Pekonen, A., Eloranta, S., Stolt, M., Virolainen, P., & Leino-Kilpi, H. (2020). Measuring patient empowerment – A systematic review. Patient Education and Counseling, 103(4), 777–787. https://doi.org/10.1016/j.pec.2019.10.019

Singhal, K., Tu, T., Gottweis, J.. Sayres, R., Wulczyn, E., Hou, L., Clark, K., Pfohl, S., Cole-Lewis, H., Neal, D., Schaekermann, M., Wang, A., Amin, M., Lachgar, S., Mansfield, P., Prakash, S., Green, B., Dominowska, E., Aguera y Arcas, B., ...  Natarajan, V. (2023). Towards expert-level medical question answering with large language models. https://arxiv.org/pdf/2305.09617.pdf

Toledo-Chávarri, A., Abt-Sacks, A., Orrego, C., & Perestelo-Pérez, L. (2016). El papel de la comunicación escrita en el empoderamiento en salud: Un estudio cualitativo. Panace@, 17(44), 115–122

Additional Files

Published

2024-07-04

How to Cite

Koťátková, A., & Miralles Hernández, M. (2024). Artificial intelligence at the service of the patient: Using ChatGPT to make medical reports easier to understand. Metode Science Studies Journal, (15). https://doi.org/10.7203/metode.15.28177
Metrics
Views/Downloads
  • Abstract
    197
  • (Español)
    15

Issue

Section

Documentary texts

Metrics

Similar Articles

> >> 

You may also start an advanced similarity search for this article.